Contact

Contact Dotngear
We’d love to hear from you. Whether you have a question about an order, a product, shipping, or returns — send us a message and we’ll get back to you as soon as possible.

Customer Support Hours
Monday – Friday: 9:00am – 5:00pm (Adelaide time)

How to Reach Us

For Faster Help, Please Include:

  • Order number (if you have one)

  • The email used at checkout

  • Product name or link

  • A short description of the issue

  • Photos (if the item arrived damaged)

Return & Refund Questions
If your request is about a return, please tell us the reason and whether you’d prefer a replacement or refund.

Contact Form
(Use the form below and we’ll respond shortly.)